Frequently Asked Questions


  • Q. What is the deadline to register for AATC 2018?

    A. Travel Planners: register throughout the year; however the deadline for travel planners will be February 15, 2018.Travel Industry: AATC will accept 200 travel industry delegates registrations until March 15, 2018.

  • Q. What airport should I fly into?

    A. You will fly into Chicago O'Hare International Airport (ORD / KORD).

  • Q. Will there be shuttle service from Chicago O'Hare International Airport to the Conference Center?

    Travel Planners – Please contact the AATC office, Angela Maroni at 800-628-0993.

    Travel Industry – St. Charles, Illinois CVB is offering discounted shuttle transportation at the rate of $27 each way on Monday, April 30 between 10 a.m. - 4 p.m. and on Wednesday, May 2 directly following the Confernece. Please contact Cathy at Spare Wheels at 630-377-4637 or email - This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Q. When can I make my hotel reservations?

    A. Hotel reservations for the Travel Planners will be made by the AATC staff.

    A. A special rate of $129 and shuttle service to the conference venues are available at the following hotel for the Travel Industry:

    Pheasant Run Resort & Spa, 4051 East Main Street, St. Charles, IL 60174, PH: (630) 584-6300, Travel Industry Rate: $129

  • Q. Is my hotel room included in my registration?

    A. Travel Planners: Room and tax are included in the registration fee for April 30th and May 1st only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Travel Industry: Hotel rooms and incidental charges are the responsibility of all travel industry delegates.

  • Q. What is the attire for the conference?

    A. Business attire is required at all daytime events, evening events, unless otherwise specified, are business/casual.

  • Q. What is the weather like in St. Charles, Illinois in April and May?

    A. Daytime temperatures average 60's - 70's. Evening temperatures range from the low 40's to the 50's.

  • Q. What is AATC Marketplace?

    A. The purpose of AATC Marketplace is to provide destination and tour operator information to travel planners. AATC Marketplace is an appointment generated marketplace. Each appointment is 6 minutes in duration. The travel planner is seated in a booth and the travel industry will move between appointments and meet the planners.

  • Q. Why do you need an up-to-date e-mail address?

    A. AATC marketplace appointments are made electronically. The appointment scheduler is emailed directly to you for ease of completion. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any email updates or changes.

  • Q. When can I choose my appointments for the St. Charles, Illinois AATC  Conference?

    A. AATC Travel Industry delegates may begin the online choosing of appointments the last week of March, 2018.

  • Q. What if I don't return the appointment schedule by the deadline?

    A. Any Travel Industry delegate who does not return appointment requests by the deadline will be issued pre-selected appointments.

  • Q. When will I get my appointment schedule?

    A. Hard copies of appointments will be distributed to AATC buyer delegates at registration.

  • Q. What handouts are permitted at AATC Marketplace?

    A. Travel Industry may distribute an 8.5" x 11", three-hole punched, company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace, and Social Events.

  • Q. Where and when is the next AATC Conference?

    A. Check back soon for our exciting 2019 announcement.