FAQs
Find answers to the most Frequently Asked Questions here.
If you do not find what you are looking for, contact AATC
at 800-628-0993
or email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Conference Details FAQs
Q. What is the deadline to register for AATC 2024?
A. Travel Planners: Register throughout the year; however the deadline for Travel Planners will be March 15, 2024.
A. Travel Industry: AATC will accept 200 Travel Industry delegates registrations until March 15, 2024.
Q. What airport should I fly into?
A. Norfolk International Airport (ORF).
Q. Will there be shuttle service from the airport to the Conference Center?
A. TRAVEL PLANNERS: Please contact the AATC office, Tara Holl at 800-628-0993
A. TRAVEL INDUSTRY: Announcement of available shuttle service will be made by March 1, 2024. All major car rental agencies and paid shuttle services are also available at the Cleveland Hopkins International Airport (MCI) for your personal use.Q. When can I make my hotel reservations?
A. TODAY! TRAVEL PLANNERS: Room and tax are included in your registration fee for April 3 and April 4 only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through Jennifer Ferguson at the AATC office.Call 800-628-0993 today.
A. TRAVEL INDUSTRY: It is strongly recommended that you make your hotel reservations upon receipt of your conference confirmation. A room block for the travel industry will be available soon.
OFFICIAL CONFERENCE HOTEL: Delta Hotels by Marriott Chesapeake Norfolk, 725 Woodlake Dr, Chesapeake, VA 23320 — PH: 757-523-1500
Q. Is my hotel room included in my registration?
A. TRAVEL PLANNERS: Room and tax are included in your registration fee for April 16 and April 17 only. Incidental charges are the responsibility of the individual delegate. Upon check in a major credit card will be requested from the hotel for incidentals. Reservations will be made through Jennifer Ferguson at the AATC office.Call 800-628-0993 today.
A. TRAVEL INDUSTRY: It is strongly recommended that you make your hotel reservations upon receipt of your conference confirmation. A room block for the travel industry will be available soon.
OFFICIAL CONFERENCE HOTEL: Delta Hotels by Marriott Chesapeake Norfolk, 725 Woodlake Dr, Chesapeake, VA 23320 — PH: 757-523-1500
Q. What is the attire for the Conference?
A. Business attire is required at all daytime events, evening events, unless otherwise specified, are business/casual.
Q. What is the weather like for Chesapeake, Virginia in April?
A. Cleveland's weather ranges from highs in the 60s to lows in the mid 40s in April.
Q. What is AATC Marketplace?
A. The purpose of AATC Marketplace is to provide destination and tour operator information to travel planners. AATC Marketplace is an appointment generated marketplace. Each appointment is 6 minutes in duration. The travel planner is seated in a booth and the travel industry will move between appointments and meet the planners.
Q. Why do you need an up-to-date e-mail address?
A. AATC marketplace appointments are made electronically. The appointment scheduler is emailed directly to you for ease of completion. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any email updates or changes.
Q. When can I choose my appointments for the Conference?
A. AATC delegates may begin the online choosing of appointments the first week of March, 2024.
Q. What if I don't return the appointment schedule by the deadline?
A. Any Travel Industry delegate who does not return appointment requests by the deadline will be issued pre-selected appointments.
Q. When will I get my appointment schedule?
A. Hard copies of appointments will be distributed to AATC Buyer delegates at registration. Travel Industry will receive electronic confirmation of appointments prior to arrival.
Q. What handouts are permitted at AATC Marketplace?
A. Travel Industry may distribute an 8.5" x 11" company profile sheet and business cards. Brochures and giveaways are strictly prohibited on the Marketplace floor. All Delegates are encouraged to bring plenty of business cards for distribution at Marketplace, and Social Events.
Q. Where and when is the next AATC Conference?
A. Our exciting 2025 destination will be announced at the close of this years conference. Stay tuned!
COVID Specific FAQs
Q. What enhanced measures are in place regarding our health safety?
A. Enhance cleaning procedures with extra attention given to high traffic areas are now in place at the Conference. Additionally, hand sanitizers are available through out the venue for your use. Adjustments in place to promote physical distancing include plexi shields both at marketplace tables and registration area; and training of red coat staff to engage with attendees to promote guidelines. We will follow all guidelines in place as per the state.
Enjoy peace of mind knowing that your hotel room will be thoroughly cleaned prior to your arrival plus common hotel areas will receive increased cleaning. Please take a moment to check out your hotel website for complete details regarding housekeeping procedures.
Q. Are masks required?
A. Please bring your own face covering and wear it if you feel more comfortable during the conference. If needed, masks may be obtained at registration.
Q. How can I do my part to help keep everyone healthy?
A.
Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Cleveland. By attending you are confirming that you are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
- have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
- are not under any self-quarantine orders
If you cannot confirm all of the above criteria you must not enter the Conference area. If at any point during your attendance you do not meet all of the above criteria, please isolate and contact our red coat staff by phone.By attending the Conference, you acknowledge that you understand and will abide by the above health-and-safety requirements.
